Data Deletion Request

Controller

Mancala Kay — support@mancala-kay.com

Data covered

Here’s what we can delete or invalidate when you contact us:

• Crash logs (Firebase Crashlytics): we remove matching reports from our Firebase project on request.
• Technical identifiers (e.g., Firebase Cloud Messaging token, Google Mobile Ads identifier): we invalidate identifiers under our control and, if needed, forward your request to those providers for additional erasure.
• Local data (coins, settings): this remains only on your device and is deleted when you uninstall the app or reset its data.

How to request deletion

1. Email support@mancala-kay.com with the subject “Mancala Kay - Data Deletion” and include: the app name, platform (Android/iOS), and if possible your device/session identifier or the approximate time of the last crash.
2. We acknowledge the request within 7 business days and remove relevant data from Firebase/AdMob. Aggregated metrics that do not contain individual identifiers are not linkable to a user.
3. You receive a confirmation email once the deletion is complete.

Retention after deletion

• Crashlytics entries: removed immediately; full purge within 30 days.
• Ad/FCM identifiers: invalidated immediately; caches clear automatically within 30 days.
• Local data: delete manually by uninstalling the app.