Account & Data Deletion

Use this page for Google Play account deletion or data deletion requests related to Mancala Kay.

Current version: no in-app account

The current public version of Mancala Kay does not require account creation or sign-in. There is therefore no in-app account to delete in this version.

You may still request deletion of data we control, such as crash reports or technical identifiers, using the process below. Data stored only on your device can be removed by uninstalling the app or clearing its local storage.

Controller

Mancala Kay — support@mancala-kay.com

What can be deleted in this version

Here is what we can delete, invalidate, or explain in the current public version when you contact us:

Crash logs (Firebase Crashlytics): we remove matching reports from our Firebase project on request.
Technical identifiers (e.g., Firebase Cloud Messaging token, Google Mobile Ads identifier): we invalidate identifiers under our control and, if needed, forward your request to those providers for additional erasure.
Local data (coins, settings): this remains only on your device and is deleted when you uninstall the app or reset its data.

How to request deletion

Email support@mancala-kay.com with the subject “Mancala Kay - Data Deletion” and include: the app name, platform (Android/iOS), and if possible your device/session identifier or the approximate time of the last crash.
We acknowledge the request, confirm whether it concerns local-only data, provider-controlled identifiers, or records we control directly, and then remove or invalidate the relevant data from Firebase/AdMob where applicable.
You receive a confirmation email once the deletion is complete.

Retention after deletion

Crashlytics entries: removed immediately; full purge within 30 days.
Ad/FCM identifiers: invalidated immediately; caches clear automatically within 30 days.
Local data: delete manually by uninstalling the app.